Wednesday, August 03, 2011
Bullies On Board?
Bully methodology has taken root in the administration of many institutions. When local government, schools, banks, the airlines & the transport police, etc., become coldhearted & brutal, they've lost concern with service excellence. Workers threatened with loss of job, operating under great stress, hijack too many social relationships. We must build healthy systems. Efficiency is not the key goal of living.