Would grandma be cheated on her telephone payment plan?
Telephone company spokespersons would answer "no" - there's never been a richer range of choice for consumers.
Everyone else understands "yes" - there are dozens of plans locking Grandmother into high-priced lengthy contracts for services she doesn't want or need, and cannot afford.
It's hugely difficult to make informed choice. Not accidentally - this is deliberate corporate looting. Granny's simply another sheep fleeced by shameless business behavior. If it ain't illegal, sales forces must bamboozle granny for their own survival. If it is illegal, corporate lobbyists seek change in regulation. Goodbye Grandma.
